Canal Experience customer ratings.
Narrow boat hire on the Kennet and Avon Canal for your waterways experience.
Useful links to partner and associated organisations
Canal boat rental on the Kennet and Avon canal
Tipi rental for parties, weddings, corporate functions in Berkshire
A brief history of Canal and Tipi Experience
Email, telephone and office address details.
Photos of our narrowboats and tipis
Dinette and Galley on Halcyon Days
Cruiser stern on Meander
Views of the Kennet and Avon Canal
Galley and Saloon on Wilmcote
Rosina Emma and Wilmcote on the Kennet and Avon
Meander and crew on the Kennet and Avon
Halcyon Days and Annie
Price list and availability 2010
Overall 'Canal Experience' for 2009
Find out more about Canal Experience narrow boats
How to find the Canal Experience moorings.
Map of Kennet and Avon Canal
Terms and Conditions of Hire
Wilmcote
Halcyon Days
Meander
Plan your Canal Experience with our route planner
Frequently asked questions
Canal Experience prices and availability for 2010
Learn with RYA qualified instructors
Canal and Tipi Experience sitemap
Members of the Kennet and Avon Traders Association
We support the Considerate Boaters campaign.
River and Canal Rescue: Gold Member. For your piece of mind.
British Marine Federation member
Members of the Kennet and Avon Canal Trust. Protecting our waterways.
Association of Pleasure Craft Operators Member 2009 - 2010
Federation of Small Businesses Member 2010
Tourism South East Member
We ask all of our customers to fill in a feedback form on their return.

We ask 10 questions.

Fifty eight percent of customers completed the form.

These are the end of year results of which we are proud.
How you rate Canal Experience.
Breakdown of
Overall Results
Boat by Boat
"Using a scale of 1-5, with 5 being the highest
standard and 1 the lowest please, rate the following:"

Administration and communication during booking.

Presentation of the boat.

Cleanliness of the boat.

Boat briefing.

Boat handling instruction.

Comfort and provision of facilities.

Reliability of boat.

Back up and support service if problems experienced.

Additional tourist information.

Overall 'Canal Experience'.
We haven't applied for an 'official' tourist rating scheme.
We feel they are too expensive and we don't think a chocolate on your pillow really means that much.
To us, our own customer ratings are the most important measure of our success and your satisfaction,
and we will strive to maintain these high standards combined with a personal and friendly service.
New